Privacy Policy
This Privacy Policy explains what personal data BattleMechs (the "Game") and this website collect, why, and the choices you have. The Game is provided by E. Abdulrahman, an individual developer ("we", "us"), who is the controller of your personal data. Questions or requests: ealkhan123@gmail.com.
1. Data we collect
| Category | Examples | Source |
|---|---|---|
| Account data | Username or display name, email address, password (stored only as a secure hash), account ID; if you sign in with Steam, your Steam ID and public profile name | You, or Steam when you sign in through it |
| Purchase data | What you bought, when, price, currency, order or transaction ID, country, refund status | You, Steam, or our payment provider. We do not receive or store your full card details: payments are processed by the store or payment provider |
| Game and progress data | Saves and progress, settings, in-game items and unlocks | The Game |
| Analytics data | Gameplay events (for example sessions started, levels reached, matches played), game version, play time, approximate country derived from IP address | The Game, automatically |
| Crash and diagnostic data | Crash reports and logs, device and operating system, hardware (CPU, GPU, memory), graphics settings, game version, IP address, and a device or installation identifier | The Game, automatically when a crash or error occurs |
| Support communications | Messages you send us and any information you include | You |
| Website data | IP address, browser type and pages requested, in standard server and security logs | Your browser |
We do not collect precise location, contacts, microphone or camera data, and we do not knowingly collect sensitive categories of data.
2. How we use it and our legal bases
| Purpose | Data used | Legal basis (EU/UK GDPR) |
|---|---|---|
| Provide the Game, your account, saves and online features | Account, game and progress | Performance of our contract with you (the Terms of Service) |
| Process and deliver purchases, handle refunds, keep financial records | Purchase, account | Contract; legal obligation (tax and accounting) |
| Fix crashes and bugs, keep the Game stable and compatible | Crash and diagnostic, analytics | Legitimate interests in a working, secure game |
| Understand how the Game is played and improve design and balance | Analytics (aggregated where possible) | Legitimate interests in improving the Game; consent where the law requires it |
| Prevent cheating, fraud and abuse; protect accounts | Account, game, purchase, diagnostic | Legitimate interests; legal obligation where applicable |
| Answer support requests and send essential service messages | Account, support | Contract; legitimate interests |
We do not sell your personal data, we do not share it for cross-context behavioural advertising, and we do not use it for automated decisions with legal or similarly significant effects. We send marketing email only if you opt in, and you can unsubscribe at any time.
3. Who we share it with
We share personal data only as needed to run the Game:
- Service providers who process data for us under contract, such as hosting and content delivery (for example Cloudflare), database and storage, analytics, crash reporting and email delivery.
- Platforms and payment providers, such as Valve (Steam) and the payment processor for direct purchases, to authenticate you and complete transactions. They handle your data under their own privacy policies.
- Authorities or others where required by law, or to protect the rights, safety and security of players, us or others.
- A successor, if the Game is transferred to another owner, who would remain bound by this policy for data collected under it.
4. International transfers
Our providers may process data in countries other than yours, including the United States and the European Union. Where EU or UK law applies, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses or an adequacy decision.
5. How long we keep it
- Account, game and progress data: while your account is active, and deleted within 30 days after you ask us to delete your account (backups roll off within a further 90 days).
- Purchase records: as long as tax and accounting laws require, typically up to 7 years.
- Analytics data: up to 24 months, then deleted or kept only in aggregated form that no longer identifies you.
- Crash and diagnostic data: up to 12 months.
- Support messages: up to 24 months after the request is closed.
- Website and security logs: up to 30 days, unless needed to investigate abuse.
6. Your rights and choices
Depending on where you live, you may have the right to:
- access the personal data we hold about you and receive a copy;
- correct inaccurate data;
- delete your data and account;
- restrict or object to processing, including processing based on legitimate interests, such as analytics;
- receive your data in a portable format;
- withdraw consent at any time, where we rely on consent;
- not be discriminated against for exercising these rights (California and other US states).
To make a request, email ealkhan123@gmail.com from the address linked to your account, or include your username or Steam ID. We may need to verify your identity, and we respond within one month (or the period your law requires). You can also complain to your local data protection authority.
Where the Game offers an in-game setting to turn off analytics or crash reporting, you can use it at any time; otherwise contact us to object.
7. Children
The Game is not directed at children under 13, and we do not knowingly collect personal data from children under 13 (or under 16 where EU law requires parental consent for that age). If you believe a child has given us personal data, contact us and we will delete it.
8. Security
We use reasonable technical and organisational measures to protect personal data, including encrypted connections (HTTPS), hashed passwords and access restricted to what is needed. No system is completely secure, so we cannot guarantee absolute security. If a breach affects your data, we will notify you and the authorities as the law requires.
9. This website and cookies
This website does not use advertising or tracking cookies. Our hosting provider may set strictly necessary cookies or process your IP address to deliver the site and protect it against attacks.
10. Changes to this policy
We may update this policy. We will change the "Last updated" date and, for material changes, give notice in the Game, on this page or through the store page before they take effect.
11. Contact
E. Abdulrahman
Email: ealkhan123@gmail.com
See also our Terms of Service.